Patient Viewpoint Survey

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Recent Office Visit
How satisfied were you with our staff and services? Please evaluate us on each of the following questions.

  Excellent Very Good Good Fair Poor
1. How long you waited to get an appointment?
2. Availability of the appointment time convenient for you?
3. Getting through to the office by phone?
4. Length of time waiting at the office?
5. Time spent with the provider treating you?
6. The technical skills (thoroughness, carefulness, competence) of our staff?
7. The personal manner (courtesy, respect, sensitivity, friendliness) of our staff?
8. Quality of your overall visit?
9. Which provider did you see during your visit?

 

General Questions
Here are some general questions about your satisfaction with this practice.

1. In the last 12 months, was it always easy to get a referral to a specialist when you felt like you needed one?
Yes No Does not apply

2. In the last 12 months, how often were you able to see the provider of your choice?
Frequently Sometimes Never

3. Are you able to get your appointments when you choose?
Always Sometimes Never

4. Is there anything our practice can do to improve the care and services for you?
No, I am satisfied with everything.
Yes, some things can be improved:

 

About You

1. Would you like to be contacted by our office in reference to your survey, comments and/or suggestions?
Yes No

2. Name

3. Patient Name (If different from name above)

4. * Email Address   

5. Contact Number